Book a demo

For home service businesses

Never miss a call-out. Book more visits.

Replyfinity answers day and night, quotes from your price list, books visits and flags urgent jobs so they reach the right person fast.

Replyfinity is an AI agent for service businesses. It answers customers on WhatsApp, Instagram, email, website chat and phone in more than 70 languages, resolves support queries, takes action in your systems (booking in your own platform, updating your CRM, raising tickets) and gives every enquiry an owner on your team.

Liam MurphyWhatsApp · Dublin
Marked urgent

Our boiler has stopped and there's no hot water. Can someone come today?

Sorry to hear that. I've marked it urgent. I can offer a visit between 2 and 4 pm today. Can I take your address?

2 to 4 works. 14 Maple Road.

Urgent job booked: Today 14:00 · Owner Sarah KhanSarah Khan

Example conversation. Names and details are illustrative.

What it handles

Your team fixes things. Replyfinity answers the phone and the messages.

Can someone come today?

Offered the next free slot from your calendar, and urgent jobs flagged.

How much for an install or repair?

Quoted from your price list, with a range where you set one.

Do you cover my area?

Answered from your service-area list.

Call-outs at night or on weekends

Answered at once, and emergencies sent to the on-call owner.

Built for home services

Fewer missed call-outs. More booked jobs.

Urgent jobs first.

Emergencies are marked high priority and sent to a named owner.

Books visits.

Into your technicians' calendars, at any hour.

Problems become tickets.

Repeat faults and complaints get a priority, an owner and the full conversation.

Speaks your customers' language.

More than 70 languages on WhatsApp, email and phone.

FAQ

Common questions

Something else? Email [email protected] or book a demo.

Which home service businesses is it for?

Plumbers, electricians, heating and air-conditioning engineers, pest control, handymen and similar businesses that take bookings and call-outs by message and phone.

Can it tell an emergency from a routine job?

You decide what counts as urgent. Those jobs are marked high priority and assigned to an owner straight away.

Can it quote prices?

Yes, from the prices or ranges you give it. Anything unusual goes to your team.

What if the AI can't resolve something?

It escalates, and your team replies from the same dashboard with the full conversation.

Book a demo

Stop losing customers to slow replies.

See Replyfinity answer your own customer questions in a 20-minute demo.

  1. 1We reply within one working day to agree a time that suits your time zone.
  2. 2A 20-minute call. Bring a few real customer questions and we'll show Replyfinity answering them.
  3. 3A clear monthly price for your channels and volume, if it's a fit.

Book a demo

20 minutes. We'll show it answering your own customer questions.

Which channels do your customers use?

We reply within one working day. No spam, no sharing your details.

Thanks, we've got it.

We'll be in touch within one working day to set a time.