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AI receptionist

An AI receptionist that answers every call.

No more missed calls or voicemail. Replyfinity picks up, answers questions, books the job and saves a transcript and summary to your CRM.

Replyfinity is an AI agent for service businesses. It answers customers on WhatsApp, Instagram, email, website chat and phone in more than 70 languages, resolves support queries, takes action in your systems (booking in your own platform, updating your CRM, raising tickets) and gives every enquiry an owner on your team.

Daniel OkaforPhone call · New York · 01:32
Answered by AI

Hi, how much is a deep clean for a 3-bedroom apartment in Brooklyn? Could you come Thursday?

A 3-bedroom deep clean is $320. Thursday at 10 am is free. Shall I book it for you?

Yes please.

Booked: Thu 10:00 · Transcript saved · Owner Sarah KhanSarah Khan

Example conversation. Names and details are illustrative.

What it does

Every call answered, booked and logged.

Answers inbound calls.

Picks up day and night, answers questions from your information and takes the details.

Calls new leads back fast.

New enquiries get a call while they're still interested.

Books and reschedules.

Checks your calendar and books or moves the appointment on the call.

Transcript, summary and owner.

Every call is saved to your CRM with a transcript, a summary and a person responsible.

Talks in the caller's language.

Voice in more than 70 languages.

Transfers to a person.

When a caller needs your team, it hands the call over.

21%

of callers who reach voicemail call another business straight away. Only 42% leave a message.

Source: CallRail caller survey

Example

A missed call becomes a booked job.

Daniel calls at 7 pm about a deep clean. Replyfinity quotes from your price list, books Thursday at 10 am, and saves the call to your CRM with Sarah as the owner.

Daniel OkaforPhone call · New York · 01:32
Answered by AI

Hi, how much is a deep clean for a 3-bedroom apartment in Brooklyn? Could you come Thursday?

A 3-bedroom deep clean is $320. Thursday at 10 am is free. Shall I book it for you?

Yes please.

Booked: Thu 10:00 · Transcript saved · Owner Sarah KhanSarah Khan

Example conversation. Names and details are illustrative.

FAQ

Common questions

Something else? Email [email protected] or book a demo.

Can an AI receptionist answer calls after hours?

Yes. Replyfinity answers your business line day and night, including weekends and holidays, so callers get an answer instead of voicemail.

Can it call leads back?

Yes. It can call new leads back quickly, and every outbound call is logged with a transcript and summary like inbound calls.

What do I see after each call?

A transcript, a short summary, the details captured (such as service, address and preferred time), the next step and the person on your team who owns it.

Can it pass a call to my team?

Yes. When a caller needs a person, or the topic is one you've reserved, it transfers to your team.

Book a demo

Stop sending callers to voicemail.

See Replyfinity answer your own customer questions in a 20-minute demo.

  1. 1We reply within one working day to agree a time that suits your time zone.
  2. 2A 20-minute call. Bring a few real customer questions and we'll show Replyfinity answering them.
  3. 3A clear monthly price for your channels and volume, if it's a fit.

Book a demo

20 minutes. We'll show it answering your own customer questions.

Which channels do your customers use?

We reply within one working day. No spam, no sharing your details.

Thanks, we've got it.

We'll be in touch within one working day to set a time.